At the MSSC we see Technology as the backbone of any Contact Centre Operation, therefore we offer a fully integrated solution that will use State of the Art Technology in terms of, Application Systems, Information and Communication Technology Infrastructure and Electric Power Supply as well as Integrated ICT and Property Green Practices.
Availability and Continuity of the Contact Centre Services are a non negotiable, therefore we focus on Redundancy of all Technology as far as possible.
Our solutions cover a wide spectrum of Contact Centre related Technology and Systems, including: